Refund Policy
Your satisfaction is our priority. Explore worry-free with our seamless refund policy by your side.
We at GamesBed.com are committed to ensuring your satisfaction with every purchase. Below, you’ll find the details of our refund policy:
Refund Processing Time:
Once we receive and inspect your returned item, expect your refund to be processed within 7 days.
Refund Method:
We’ll credit your original payment method for your convenience.
Customizable Product Refunds:
While we take pride in the quality of our products, customized items are non-refundable due to their personalized nature. However, if your custom piece arrives damaged, defective, or with a printing error, you have two options:
- Replacement: Receive a replacement with expedited shipping at no extra cost.
- Full Refund: Opt for a full refund to your original payment method.
Shipping Cost Refunds:
We’ll refund the original shipping costs if the return is due to our error, such as a damaged, defective, or incorrect item.
Restocking Fees:
Restocking fees are not applicable for returned items.
Address Changes:
Once an order enters processing, address changes become challenging. However, if you reach out within 24 hours after payment, we’ll make every effort to accommodate your request. In case of a returned package due to an incorrect address, we’ll reship it to your new address upon its return to our warehouse, though additional time and associated costs may apply.
Order Cancellation Policy:
Efficiency is key in processing orders. Once an order enters our system, cancellation or modification becomes difficult. However, if you notify us within 24 hours after payment, we’ll do our best to assist you.
Important Notes:
- Refunds are processed within 7 days of receiving and inspecting your returned item.
- Refunds are credited to your original payment method.
- Additional processing time may be required by your bank or credit card company.
How to Request a Refund:
If you’re eligible for a refund, follow our return policy instructions to initiate the process. Our customer service team is here to assist you every step of the way.
Thank you for choosing GamesBed for your gaming home decore need! Your satisfaction is our priority.
Location
54/116, Bangalawtta 1st rd,
Mabola,
Wattala,
11300-Sri Lanka
Follow us
Contact
+94 74 055 0886